Professional Communication in English: Medical Opticians

Language barriers in the healthcare can lead to misunderstandings and/or errors, especially when circumstances require health care workers to speak a language other than their own mother tongue. That is why good communication skills are at the core of the modern optometric practice. The present textbook is customized to prepare undergraduate and postgraduate students for a large variety of patient encounters in their clinical practice in English as the universal language of professional communication. 

 

Originally designed by the authors for medical opticians, this comprehensive book is highly recommended for those who dedicate their career to eye health – technical opticians, medical opticians, optometrists, ophthalmologists and nurses working in ophthalmology practices. The textbook provides key terms in authentic context, situational lessons and role play activities as effective approaches in developing the communicative skills of reading, listening, speaking and writing skills at levels B1-B2 according to the Common European Framework of Reference for languages.

 

TABLE OF CONTENTS:

 

REVIEW

ACKNOWLEDGEMENTS

UNIT 1. ANATOMY OF THE EYE

UNIT 2. THE EYEBALL

UNIT 3. THE EYELIDS

UNIT 4. OPTICAL EQUIPMENT

UNIT 5. VISION TESTS AND EYE HEALTH

UNIT 6. OPTICAL HAND TOOLS AND EQUIPMENT

UNIT 7. CENTRAL V/S PERIPHERAL VISION

UNIT 8. COMMON EYE DISORDERS

UNIT 9. COMMON EYE DISORDERS: MACULAR DEGENERATION, DRY EYES

UNIT 10. EYEWARE ACCESSORIES: CHOOSING FRAMES

UNIT 11. CONTACT LENS FITTING AND CARE

UNIT 12. EYE CARE AND PROPHYLAXIS

UNIT 13. INTERACTING WITH CLIENTS

UNIT 14. DEALING WITH PRESCRIPTIONS

UNIT 15. REVISION

UNIT 16. HUMAN BODY SYSTEMS IN RELATION TO VISION HEALTH

UNIT 17. LIGHT AND COLOUR PERCEPTION

UNIT 18. VISION LOSS

UNIT 19. PROFESSIONS IN EYE CARE

UNIT 20. THE PROFILE OF A GOOD OPTICIAN

UNIT 21. EYE PROTECTION: SUNWEAR, SAFETY AND PROTECTIVE EYEWEAR

UNIT 22. CAUSES AND PREVENTION OF VISION LOSS

UNIT 23. METHODS FOR VISION CORRECTION

UNIT 24. LENSES: MATERIALS AND DESIGN

UNIT 25. MYOPIA MANAGEMENT

UNIT 26. MASTERING COMMUNICATION WITH CLIENTS

UNIT 27. VISUAL PHENOMENA AND OPTICAL ILLUSIONS

UNIT 28. REVISION

MOCK EXAM

APPENDIX I. OPHTHALMIC ABBREVIATIONS

APPENDIX II. SAMPLE CONVERSATION WITH A CUSTOMER

AUDIOSCRIPTS

REFERENCES